Temporary Public Washrooms

Insight Community Survey Results

Temporary Public Washrooms was one of several topics from the September 2018 Mixed Topic survey.   The survey was open from September 11 - 18, 2018. 
At the time the survey was launched survey invitations were sent to 9,497 Insight Community Members.
A total of 2,431 members completed the survey:
  • 2,420 members (or 26% of the invited Insight Community members),
  • 2 individuals from the call to action button on our webpage and 
  • 9 using the anonymous link(s) on edmonton.ca/surveys.  No demographic information was gathered for these 16 individuals.
To view the survey questions, click on the following link:

Question 1:

Respondents were asked to select one response only to the following question:
"Are you aware that the City is conducting a temporary public washroom pilot program?"

Question 2:

Respondents were provided with an explanation of a 2018 temporary washroom pilot and shown a map of where these washrooms were installed. Then respondents were asked to rate their level of agreement on a scale of 1 to 5 or Don't know/Not applicable to the following question:
"Since the temporary washrooms were installed in June 2018, there has been a reduction in public urination or defecation in the area shown in the map."

Question 3:

Respondents were asked to select one response only to the following question:
"Have you used any of the temporary public washrooms shown in the map (show in Question 2)?"

Question 3a:

If the answer to question 3 was yes, then respondents were asked to rate their level of satisfaction on a scale of 1 to 5 on:
"How satisfied were you with your experience using these washrooms?"

Question 3c:

If the answer to question 3 was yes, then respondents were asked to select all that apply to the following question:
"What design features would improve public washrooms for infants, young children, people with disabilities, seniors and individuals with mobility challenges?"
  • Ramp or No Step
  • Baby Change Table
  • Adult Change Table
  • Diaper Disposal
  • Larger Interior (i.e., Space for strollers, large turning radius)
  • Barrier-Free Design (i.e. grab bars, power, lighter doors)
  • Better lighting or visibility
  • Other (please specify)
  • None of the above


Question 4:

Respondents were asked to rate their level of likelihood on a scale of 1 to 5 to the following question:
"How likely would you use any of the temporary public washrooms?"

Question 5:

If the answer to question 4 was either 2 - Somewhat unlikely or 1 - Very unlikely, then respondents were asked to select all that apply to the following question:
"What would prevent you from using the temporary public washrooms?"
  • Too far away
  • Lineups
  • Cleanliness
  • Safety concerns
  • Accessibility (e.g. ramp/no step)
  • Amenities (e. g. change table)
  • Hours of operation
  • Other (please specify)
  • None of the above


Question 7:

Respondents were asked to rate the level of importance on a scale of 1 to 5 to the following question:
"How important is it for you and members of your household to have increased access to public washrooms in the following areas?"
  • Parks, Community Parks, Sports fields
  • River Valley
  • Transit Bus Stops, LRT Stations, Transit Centers
  • Malls, Shopping Centers                                                                       
  • Celebration, festival and event locations (e. g. Commonwealth Stadium, Churchill Square)
  • Local businesses (e.g. coffee shops, convenience stores)                                                                          
  • “Main Streets” (e.g., Whyte Avenue, Jasper Avenue, 124th Street, etc)
                                                                                                                                                                

Question 8:

If the answer to any of the options from question 7 was a 4 or 5 Very important, respondents were presented with a map with certain streets highlighted in different colours. Then respondents were asked to select all that apply to the following:
"Please select which ‘Main Streets’ you think should have increased access to public washrooms on:"
  • Jasper Avenue (97 Street to 124 Street)
  • Whyte Avenue (99 Street to 109 Street)
  • 118 Avenue (82 Street to 97 Street)
  • 107 Avenue (101 Street to 109 Street)
  • Stony Plain Road (151 Street to 156 Street)
  • 124 Street (Jasper Avenue to 109 Avenue)
  • 101 Street (105 Avenue to 108 Avenue)
  • 109 Street (82 Avenue to 88 Avenue)
  • 97 Street (103 Avenue to 107A Avenue)
  • 124 Street (109 Avenue to 111 Avenue)
  • Norwood Boulevard (97 Street to 91 Street)
  • 118 Avenue (50 Street to 34 Street)
  • 95 Street (106A Avenue to 109A Avenue)
  • None of the above

Question 9:

Respondents were asked to rate their level of agreement with the following statement:
"Providing services, such a public washrooms, provides a benefit to the community as a whole."

Question Demographics 1:

To aid in better understanding of survey results, respondents were asked to:
"select the neighbourhood that they live in."

Question Demographics 2:

To aid in better understanding of survey results, respondents were asked to select one response for each item, in regards to the following question:
"Are you or anyone in your household a member of the following groups?"
  • Infants
  • Young children
  • People with disabilities
  • Seniors
  • Individuals with mobility challenges